Return Policy

Thank you for purchasing Glovent LLC fans. To protect your rights, please carefully read the following terms before applying for a return.

I. Return Application Time

You can submit a return application within 7 days of receiving the goods. Applications submitted after this period may not be processed.

II. Applicable Return Circumstances

Returns or refunds are possible in the following situations:

The product has quality problems or malfunctions;
The product was damaged during transportation;
The received product does not match the order;
The product does not meet expectations (subject to return conditions);
Opened but unused products can also be returned.

III. Return Conditions

Please ensure that the returned product meets the following requirements:

The product has not been actually used and is free from human-caused damage;
It is clean and free of dust, water stains, or dirt;
The original packaging, accessories, and instruction manual should be retained as much as possible;
It does not affect resale.

IV. Situations Where Returns Are Not Supported

Returns are generally not supported in the following situations:

The product has been used or shows obvious signs of use;
The product has been damaged by the customer or is missing important accessories;
The return application period has expired;
Special offer items or customized items (as specifically stated on the page).

V. Return Process
Contact customer service to submit a return application, explaining the reason and providing order information and product photos;
After customer service approval, a return address and instructions will be provided;
Return the product as required;
After receiving and verifying the product, we will process the refund within 3–7 business days.

The refund will be returned to your original payment account.

VI. Return Shipping Costs
For returns due to product quality issues or incorrect shipments, we will bear the shipping costs;
For returns due to personal reasons (such as dislike or inappropriate selection), the buyer will bear the shipping costs;
Fee incurred due to unjustified refusal to accept delivery may be borne by the buyer.

VII. Contact Us

For returns or after-sales issues, please contact:

Address: 425 MISTY OAKS RUN–CASSELBERRY–FL–32707

Phone: +1 9049139328

Email: john@gloventllc.shop

We are committed to providing you with a safe and convenient shopping experience, ensuring that you can use every fan with peace of mind.